Our Client Feedback

"It has been a real pleasure working with you on this project and I hope that we will be able to continue working together in the years ahead. I know that Fiona is absolutely delighted with the outcome, as am I. I have worked in a professional capacity in Mayfair with builders for 25 years, and I have never come across a firm like yours."

House Refurbishment - Upper Wimpole St, Marylebone
Christopher Jones

"Working for a pregnant lady could never be straightforward, and we are hugely grateful for you making the process so seamless, when timing was so important to both of us and you were all under so much pressure to deliver, which you did so impressively. We would not hesitate to recommend you, and in fact have done so several times already. Other than the friendliness and helpfulness of your on site staff, the thing that really marked you out is your transparency over costs and money, and your clear communication whenever there were variations or extras. Thank you for all your help and for leaving us with such a beautiful home."

House Refurbishment – Bedford Gardens, Notting Hill
Lucy Hungerford

The two things that stick out most about the way your company works, are the fastidious attention to detail - in terms of quality of finish - and the fact that you delivered on time when we had such a strict and difficult time deadline."

Loft Conversion - Milson Road, Brook Green
James Salkeld

"As a Consulting Engineer regularly dealing with the design of structural alterations and extensions to domestic and commercial buildings, Capstone have been the appointed contractor on a number of these projects, almost from the commencement of its business, enabling me to observe first hand the Company’s calibre:- On every job, large or small, a positive, professional, hands-on management approach was apparent with consistently high standards of workmanship achieved by using an experienced and well qualified team. Jobs that I observed to completion were all finished on time and to budget with overruns due to extra work being added minimised wherever possible to the delight of its customers. Capstone is able to handle the full range of refurbishment projects and I have no hesitation in recommending Capstone for such works."

From a Professional Expert Witness and Structural Engineer with over 40 years experience
Trevor Millea, Eur. Ing. C.Eng MICE MINE FIBE FRSH

We are delighted to give you a testimonial for the work that Capstone did with us. When you came on board at what was a very difficult time with the shambles that the previous builders had left, you and your team filled Emma and I with confidence and reassurance that had previously been missing. Throughout the build the quality of the work undertaken from your team was excellent and we are delighted with the results. In addition, you and your staff approached the work and any issues with openess, honesty, a can-do attitude and good humour which was both refreshing and extremely welcome. Should the need arise, I would certainly use your services again, and would be happy to recommend you to both friends and family."

House Extension and Loft Conversion - Engadine Street, Earlsfield
Jack Davison | Commercial Director | PA Sport

Capstone London provided an efficient and reliable service with superb results. Our new family bathroom is great and we felt we were able to work closely with Capstone in order to produce the end result we wanted. The overall cosmetic jobs around the house were carried out to a high standard and completed in the time frame required. We would certainly use Capstone again in the future. Keep building confidence!"

Total House Refurbishment - Engadine Street, Earlsfield SW18
Edward Way | Managing Director, SprayDesigns

Nina Campbell employed Capstone to renovate a section of their old warehouse into a boardroom. The result was that Capstone delivered - on budget and on time - rooms that have given us the confidence to promote our brand the way a luxury brand should be promoted. Capstone are hard working, competent and honest, not a building firm that will let you down."

Campbell, Meeting Rooms Refubishment - Bridge Studios, Wandsworth
Max Konig | Nina Campbell Interior Decorators

Capstone performed a superb job renovating three rooms in our house. They did such a good job that we had a bidding war on our house when we put it on the market shortly afterwards (Sept 08). They were honest from the word go, finished the job on time and left the place clean and tidy afterwards. We would definitely recommend Capstone and would use them again for any building needs we have."

Flat Refurbishment - Richford Street, Hammersmith
Nick Blackford, Richford Street, Hammersmith

An excellent job done with minimal fuss and mess. Efficient, thorough and it was completed early – a first in the world of renovation work!"

Flat Refurbishment – Nevern Square, Earls Court
Chloe Hill, Nevern Square, Interior Designer

I just wanted to provide a note of thanks for all your efforts to date. Sophie and I both feel that we would not be in the position that we are in terms of design concept and planning approval without your aptitude and diligence. We have been thoroughly impressed by your professionalism, genuine concern for our interests and acute attention to detail. From identification and screening of architects to ensure we felt matched with the right people, to site attendance to provide access to representatives from the borough, engineers and trades, your involvement at each step so far has been very much appreciated. We look forward to commencing works early in the new year and are confident that our project will be completed as efficiently as possible due to our experiences with you so far."

Two Storey rear Extension and House Refurbishment – Ceylon Road, Brook Green
Guy Hume, Director European Financial Sponsors Group Deutsche Bank AG London

I employed Capstone to do some damp proofing, put in a new bathroom and generally revamp my flat in the Spring of 2008. From the initial consultation through the job itself and even during the snagging, Capstone were professional, hard working and competitive. I particularly recall seeing one of the builders voluntarily sweeping the yard in a rare coffee break – testimony to going that little bit beyond the call of duty."

Robin Kennedy | WEXO | Co-Founder / Managing Director  

Rory Watson and his team at Capstone did a wonderful job for us. Always courteous, always efficient, always thoughtful. My partner and I came to like and completely trust the whole team. When I first met Rory he told me that one of his aims was to reverse his customer’s perception of the stereotypical English builder, of which I have particularly painful experiences. He couldn’t have succeeded better. I would recommend him and his team whole heartedly.
The job he did for us was excellent."

Loft Conversion - Milson Road, Brook Green | Colin Longmore

"We were very happy with the final outcome of our apartment. The renovation was a smooth process and Capstone was outstanding throughout, showing excellent attention to detail and strong initiative which is crucial when we were not there to oversee the project. Capstone is a first-rate company and we will endeavour to use them in the future."

Flat refurbishment South Kensington
Piers & Henry Beckwith, Directors, Pacific Investments

"Having spent a large amount of time on construction sites dealing with building contractors I understand why they don’t have the best reputations. Renowned for missing deadlines, shoddy workmanship, and poor communication resulting in costs that escalate as a project nears completion, renovating ones house can become a real headache. Capstone came highly recommended by a friend and I was intrigued to begin working with them to see if they could live up to my expectations.
They did not disappoint! I found Capstone an absolute delight to deal with from start to finish; superb attention to detail, great at problem solving and always willing to go that extra mile. A special mention to Joel Bird for his outstanding workmanship, diligence and friendly manner, thank you for all your hard efforts, the flat looks incredible. I will definitely be using Capstone again!"

Flat Refurbishment South Kensington
Natasha Hamilton-Dick, Interior Designer and Lighting Consultant